The Institute of Warranty Chain Management was formed in 2006 to support and advance the warranty management profession and global warranty industry. The iWCM offers a central point where warranty professionals and business executives from across multiple industries can access and share information on warranty-related events, processes and services, while benefiting from educational and research information on warranty management.
Attendees at the Warranty Chain Management Conference will have their choice of two panel discussions and survey overviews on Thursday morning. Via different routes, both come to much the same conclusion: more work needs to be done on document communication and collaboration efforts.
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