The Institute of Warranty Chain Management was formed in 2006 to support and advance the warranty management profession and global warranty industry. The iWCM offers a central point where warranty professionals and business executives from across multiple industries can access and share information on warranty-related events, processes and services, while benefiting from educational and research information on warranty management.
History of IWCM PDF Print

In March of 2006, recognizing the need for centralized support and advancement of the warranty management business, a charter team of professionals from multiple industries across America and Europe, initiated efforts to create a centralized support institute.

An Executive Committee was formed to outline the specific goals and requirements of the institute, and to identify the steps necessary to succeed. In addition to the Executive Committee, Education & Certification, Resources & Research, Communication & Networking, Legislation & Public Policy, Membership & Finance and IT committees were formed to evaluate requirements and opportunities.

In December 2006 the Institute of Warranty Chain Management (IWCM) was incorporated as a non-profit organization in the state of California, USA.

The Executive Committee is polling current and potential members for feedback and interest levels related to institute activities, sponsorships, and services.