The Institute of Warranty Chain Management was formed in 2006 to support and advance the warranty management profession and global warranty industry. The iWCM offers a central point where warranty professionals and business executives from across multiple industries can access and share information on warranty-related events, processes and services, while benefiting from educational and research information on warranty management.
Mission Statement PDF Print

To advance the warranty management profession and global warranty industry by providing a unified voice for advocacy and leadership.

To drive industry capability through standards development and enable growth of professional competence via education and access to information, services and business solutions in the area of Warranty Chain Management.

The vision of the IWCM is to establish, promote and advancewarranty management as a recognized profession.

We achieve this in multiple ways:

  • By providing a unified voice for advocacy and leadership
  • By driving industry capability through standards development
  • By enabling growth of professional competence via education and access to information, services and business solutions in the area of Warranty Chain Management