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One of the core benefits that the IWCM intends to bring to its membership is its training and certification program.  This program is intended to enable warranty professionals to undertake high quality training in a broad spectrum of warranty subjects, which directly adresses training needs from multiple industries.  This training can be taken as stand-alone courses or as a structured set of modules as part of Warranty Management Professional Certification Program.  The purpose of the IWCM Training and Certification Programs is to provide the following:

  • Develop and deliver a world-class integrated curriculum that enables the growth and recognition of the warranty professional.
  • Establish a curriculum and certification program that assures a strong understanding of the end-to-end warranty processes and practices across complete warranty chain.
  • Establish an advanced curriculum and certification program that allows warranty professional to become a recognized master in specific areas of the warranty discipline.
  • Enable w professionals to approach perspective employers with recognized warranty credentials
  • Support the mission of the Institute to promote and advance warranty management as a recognized profession. 

For more details of the training course content and certification program CLICK HERE

Process Used for Course Development

Each Course in our curriculum is developed by a focused working group of subject Matter Experts (SME) usually lead by a working group chair.  Once established, each working group typically works for about 4-8 months to develop and complete the course material.

Planned Course Delivery and Venue

The courses are being developed for three primary delivery venues:

  • The traditional classroom venue (the initial venue for all courses.
  • The Webinar venue (for world wide deployment.
  • On-site training to corporations.

Initially, all courses will be offered in a classroom setting.